All orders ship from Canada using Canada Post. Tracking information will be available once the order has shipped. Shipping rates are as follows:
- Within Canada:
- Order Total $1 - $74.99: $10 Flat Rate
- Order Total $75 and up: Free Shipping!
- Within the United States:
- Order Total $1 - $99.99: $15 Flat Rate
- Order Total $100 and up: Free Shipping!
- Rest of the World: $50 Flat Rate; any overcharges are promptly refunded after postage is calculated at post office.
Please note it is impossible for Tea Leaf Boutique to calculate duties or import taxes that may be incurred; these amounts are unknown and will be your responsibility upon package delivery if applicable.
Return / Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot accept returns on our tea, due to it's perishable and consumable nature. Any discounted, sale, or clearance items are final sale and will not be refunded.
To return your product, you should mail your product to: 626 Connaught Drive Jasper Alberta CA T0E1E0. The package should contain your original invoice (or a copy).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item and are not responsible for it if we do not.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.